Privacy Policy

Effective Date: January 1, 2026

Privacy Policy

Welcome to Realtime Solutions (“we,” “our,” or “us”). We are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients, candidates, website visitors, business partners, and service providers.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information through our website realtimesolutions.lk and through our recruitment, executive search, talent acquisition, HR consulting, training, and related business services.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

Personal Information

When you contact us, submit an inquiry, register as a candidate, apply for employment opportunities, attend training programs, or engage our services, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Postal address

  • Employment history

  • Educational qualifications

  • Professional certifications

  • Curriculum Vitae (CV) or Resume

  • References and recommendation details

  • LinkedIn profile or other professional information

  • Salary expectations and career preferences

  • Any other information voluntarily provided by you

Corporate Client Information

When organizations engage our services, we may collect:

  • Company name

  • Contact person details

  • Business address

  • Recruitment requirements

  • Workforce planning requirements

  • Training and consultation requirements

  • Billing and payment information

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of visits

  • Website usage statistics

  • Cookies and tracking information


2. How We Use Your Information

We use the information collected for the following purposes:

Recruitment & Talent Acquisition Services

  • Identifying and assessing suitable candidates

  • Matching candidates with employment opportunities

  • Conducting executive search and headhunting assignments

  • Verifying qualifications, references, and employment history

  • Communicating with candidates regarding opportunities

  • Maintaining talent databases for future opportunities

Corporate Recruitment Services

  • Providing recruitment and staffing solutions

  • Managing recruitment projects and candidate pipelines

  • Supporting workforce planning initiatives

  • Improving hiring outcomes for clients

Training & Consulting Services

  • Delivering corporate training programs

  • Providing professional development services

  • Assessing organizational training requirements

  • Designing customized HR and business solutions

Website Administration

  • Responding to inquiries and requests

  • Improving website functionality and user experience

  • Monitoring website performance

  • Maintaining website security

  • Complying with legal and regulatory obligations


3. Legal Basis for Processing Information

Where applicable, we process personal information based on:

  • Your consent

  • Contractual necessity

  • Legitimate business interests

  • Compliance with legal obligations

  • Recruitment and employment-related purposes


4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze visitor behavior

  • Enhance user experience

  • Maintain website security

Types of cookies we may use include:

  • Session Cookies

  • Preference Cookies

  • Analytics Cookies

  • Security Cookies

You may disable cookies through your browser settings; however, some website features may not function properly.


5. Analytics Services

We may use third-party analytics tools, including Google Analytics, to understand how visitors interact with our website and improve our services.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser information

  • Website traffic patterns

For more information about Google’s privacy practices, please visit:

https://policies.google.com/privacy


6. Sharing of Information

We may share information with:

Corporate Clients

Candidate profiles, professional qualifications, and related information may be shared with prospective employers for recruitment purposes.

Service Providers

We may engage trusted third-party providers for:

  • Website hosting

  • Email communication

  • Cloud storage

  • IT support services

  • Analytics services

  • Business administration functions

Legal and Regulatory Authorities

We may disclose information where required by law, court order, government authority, or regulatory body.

We do not sell personal information to third parties.


7. International Data Transfers

Where necessary, personal information may be transferred to clients, partners, or service providers located outside Sri Lanka.

We will take reasonable steps to ensure that appropriate safeguards are in place to protect personal information during such transfers.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide recruitment and consulting services

  • Maintain candidate databases for future opportunities

  • Fulfill contractual obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted, anonymized, or destroyed.


9. Data Security

We implement appropriate technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to protect personal information using commercially acceptable methods, no method of electronic transmission or storage can be guaranteed to be completely secure.


10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent where processing is based on consent

  • Object to certain processing activities

  • Request information about how your data is used

Requests may be submitted using the contact details provided below.


11. Children’s Privacy

Our services are intended for professionals, businesses, and employment-related purposes.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected without appropriate consent, we will take steps to remove it promptly.


12. Equal Employment Opportunity Statement

Real Time Solutions is committed to promoting equal employment opportunities.

We do not discriminate against any applicant, candidate, employee, or client based on race, color, religion, gender, age, disability, marital status, nationality, or any other characteristic protected by applicable law.

We are committed to fair, ethical, and inclusive recruitment practices.


13. Whistleblowing and Ethical Conduct

Real Time Solutions is committed to conducting business with integrity, transparency, and professionalism.

We encourage employees, clients, candidates, and business partners to report concerns regarding unethical behavior, misconduct, fraud, or violations of laws and regulations.

Reports made in good faith will be treated confidentially and without retaliation.


14. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or security of those websites. Users should review the privacy policies of those websites separately.


15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.

Any changes will be posted on this page together with an updated effective date. Continued use of our website and services following such changes constitutes acceptance of the revised Privacy Policy.


16. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Realtime Solutions

Website: https://realtimesolutions.lk

Email: info@realtimesolutions.lk

Phone: +94 71 6001920​

Address: No. 318/2/C, Ihala Biyanwila, Kadawatha, Sri Lanka


Last Updated: January 1, 2026